Suncorp Internet Banking

Technology has come a long way towards creating safe and secure banking with Suncorp for Internet banking customers. This has resulted in more people feeling confident in using it for the convenience of doing their day to day banking.

New customers to Suncorp online banking are navigating their way through the system easily, knowing that their financial information is protected. There are a few steps you can take to make sure your banking remains safe.

Suncorp Credit Cards

Banking online safely with Suncorp

Below are a few simple guidelines on how to conduct online banking. Some of them are applicable for any form of Internet banking, but used in conjunction with your Suncorp account these will ensure the most secure banking with Suncorp experience for you.

  • Don’t set your Internet banking page as your homepage or add it to your bookmarks
  • Don’t access your Suncorp online banking via an email link
  • Don’t access your account from an Internet cafe or any shared computer
  • Check that the URL shown in your browser is Suncorp.cardervicesdirect.com.au or alternately internetbanking.suncorpmetway.com.au
  • You should always log out of your account
  • Get into the habit of checking the last login and transaction history to see if any irregularities have occurred; if you find anything unusual ring 13 11 55
  • Allocate a small daily limit on withdrawals from your account

Bank safely by telephone with Suncorp

Below are some guidelines for secure banking with Suncorp by telephone.

  • Don’t give anyone your telephone access code
  • Be aware that Suncorp will never request your access code by any means
  • If you need someone other than you to access your account arrange don’t allow them to make transactions.

Using cards and ATMs safely

  • Change your PIN when you get a new card, make it difficult for others to guess and remember it
  • Keep your card in a safe and secure place
  • Destroy your card as soon as it expires. Cut it up and dispose of it
  • When you receive a new card sign the signature strip straight away
  • If your card is lost or stolen notify Suncorp immediately

Do not use an ATM if something seems suspicious about the machine or you are not comfortable.

Rapid advances in new developments and technology have ensured that Suncorp is equipped to guarantee the security and safety of customer financial information. By following the advice and tips suggested above you can be confident in keeping your money safe whilst banking online with Suncorp.

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